1. Introduction
The Grafters Club Ltd (trading as Grafter Card) is committed to protecting your personal data and respecting your privacy.
This policy explains how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (UK GDPR).
2. Who We Are
Data Controller: The Grafters Club Ltd (trading as Grafter Card®)
Grafter Card® is a registered trademark of The Grafters Club Ltd.
All rights reserved. Unauthorised use of this name, brand, or associated assets is strictly prohibited.
Company Number: 16517340
Registered Office: 39 Brington Road, Long Buckby, Northampton, England, NN6 7RW
Contact Email: info@graftercard.co.uk
3. What Data We Collect
We may collect and process the following information:
- Name
- Email address
- Phone number
- Billing and payment details
- Membership and account information
- Website usage data, including cookies and analytics
4. How We Collect Your Data
We collect data when you:
- Sign up for membership
- Subscribe to emails or newsletters
- Complete contact or enquiry forms
- Interact with the website via cookies and tracking tools
5. How We Use Your Data
We use your data to:
- Provide and manage your membership
- Process payments
- Send important service updates
- Send marketing emails, where you have opted in
- Improve our website, services, and user experience
6. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contract, to deliver services you have requested
- Consent, for marketing communications
- Legitimate interests, to improve our services and website
- Legal obligation, where required
7. Sharing Your Data
We may share your data with trusted third-party providers, including:
- Payment processors
- Email marketing platforms (such as MailerLite)
- Website hosting providers
- Analytics services
We do not sell your personal data to third parties.
8. Data Retention
We retain your data only for as long as necessary:
- Active members, for the duration of your membership
- Financial data, as required for legal and tax purposes
- Marketing data, until you unsubscribe or withdraw consent
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
10. Cookies
Our website uses cookies to enhance your experience and improve performance.
Cookies help us to:
- Understand how visitors use the website
- Improve functionality and performance
- Support marketing and remarketing activity
Types of cookies we may use:
- Essential cookies, required for the website to function properly
- Analytics cookies, to track usage and improve performance
- Marketing cookies, for advertising and remarketing
You can control or disable cookies through your browser settings.
11. Third-Party Services
We may use third-party services to support our website and operations, including:
- MailerLite, for email marketing
- Analytics tools, such as Google Analytics
These providers may process your data on our behalf and in accordance with their own privacy policies.
12. Data Security
We take appropriate technical and organisational measures to protect your personal data, including secure hosting and encrypted transactions where applicable.
13. Third-Party Links
Our website may contain links to external websites, including partner and affiliate links. We are not responsible for the privacy practices of these sites.
14. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Please review this page periodically to stay informed.
15. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Email: info@graftercard.co.uk